Shipping policy
Shipping Policy
We currently ship within the United States.
Processing Time
Orders are typically processed within 1–3 business days.
Shipping Time
Estimated delivery time is approximately 5–10 business days after the order has been processed.
Please note that delivery times are estimates and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Incorrect or Incomplete Address
Please make sure your shipping address is correct before completing your order. Porttiva is not responsible for delays or additional costs caused by incorrect or incomplete shipping information provided by the customer.
Questions About Your Order
If you have any questions about your shipment, please contact us through our contact page.
Shipping Rates
Standard U.S. shipping: $8. Free shipping on eligible orders of $70 or more. Final shipping charges are shown at checkout.